Please click the drop-down menus below to access step-by-step video tutorials that walk you through the process of setting up your Patient Portal on both desktop and mobile!
Please click the drop-down menus below to access step-by-step video tutorials that walk you through the process of re-setting your Patient Portal password on both desktop and mobile!
Whether it’s your first time or you just need a refresher, follow the steps below to ensure a smooth and successful TeleND experience with your care team.
You should have received an email invitation your appointment. Your care team will “see” you via Microsoft Teams.
Download PDF instructions for a Supervised Student Shift TeleND
“Arrive early” by logging in to your Patient Portal. If you can’t access the Portal, you can also begin your appointment through the reminder link sent to your email.
Click Join TeleVisit in your patient dashboard (or email reminder).
Fill out any patient questionnaires and provide requested personal information.
Click Proceed to check your computer’s speed and ability to support a TeleND visit. If your computer does not have a webcam (most do), you will need to attach one.
Click Start TeleVisit to enter the virtual waiting room.
Your physician will begin the face-to-face TeleND visit and disconnect when your visit ends.